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Council has an obligation to protect the privacy of site users. This
statement describes what information is collected, and why it is collected.
Newcastle City Council is committed to protecting your personal
information. This Statement outlines Council’s practices relating
to personal information obtained through access to its website. This
statement is provided in accordance with the “Guidelines for
Government Websites” issued by the Australian Privacy Commissioner.
Council has adopted a Privacy Management Plan in accordance with
the Privacy and Personal Information Protection Act 1998 (the Privacy
Act). It is recommended that you read the Privacy Management Plan
prior to submitting any personal information to us. Newcastle City
Council respects and protects the privacy of users.
Collecting information about you from the website
Council will only collect personal information directly from you,
or your authorised agent.
The information collected will be for lawful purposes directly
related to the functions of Council.
Council will only request information that is necessary for the purpose
of the collection.
If you do not wish to provide personal information to Council,
it may be unable to provide you with the services required.
In accordance with the Privacy Act you can make application for Council
to consider suppressing your personal information from a public register
held by Council.
Statistical Information
If you visit Council’s website to read or download information,
the following information will be recorded for statistical purposes:
- Your server’s address.
- The name of the top level domain from which you access the Internet
(for example, .gov, .com, .edu, .org, .au, .nz etc).
- The type of browser you use.
- The date and time you accessed its site.
- The pages you accessed and the documents you downloaded.
- The previous Internet address from which you linked directly
to its site.
- The Internet address to which you link directly from its site.
The above information is used to create summary statistics which
allow Council to assess the number of visitors to the different sections
of its site, discover what information is most and least used, determine
technical design specifications, and help it make its site more useful
to visitors.
How Council will use your Personal Information
Council will use your information for the purpose for which it
was collected.
Council will use your information to understand community and
customer needs to continuously improve its services.
Council may use your information to let you know about its services
or other information available. (eg Newsletters).
Council may share your information within other sections of Council,
its agents and contractors to expedite services to its customers.
The provisions of the Privacy Act bind council’s agents and
contractors.
Disclosure of your Personal Information
Council will only disclose your personal information if: you have
consented to the disclosure. The disclosure is required or permitted
by legislation. Where it is necessary to lessen a threat to someone’s
life or health.
Accuracy of your Personal Information
Council will take reasonable care to ensure that the personal information
it collects, uses or discloses is accurate, complete and up to date.
Storage and Security of your Personal Information
Council will take all reasonable steps to protect the personal information
it holds from misuse, unauthorised access and modification.
How to Access, Correct or Update your Personal Information
If you want to know exactly what personal information Council
is holding about you, you are welcome to request such information
by contacting Council’s Privacy Officer.
You can apply to Council to amend your personal information to ensure
it is relevant, up to date, complete and not misleading.
How we Dispose of your Personal Information
Council will dispose of your personal information in accordance
with the State Records General Disposal Authority.10 (GDA10).
Cookies
Council tracks the pattern of visitor usage using a facility called
a cookie. This cookie identifies and recognises the computer (but
not the person using the computer) when you visit Council’s
website.
Cookies are pieces of information that a website can transfer
to an individual’s computer hard drive for record keeping.
The use of cookies is an industry standard and you will find most
major websites use them. Most Internet browsers are pre-set to accept
cookies. If you prefer not to receive cookies, you can adjust your
Internet browser to disable cookies or to warn you when cookies are
being used.
Links to other Websites
Council’s website contains links to other websites. These
linked sites are not under the control of Council.
Council is not responsible for the management or protection of
any personal information you provide to these sites.
Before disclosing your personal information on any other web-site
Council recommends you examine the terms and conditions of using that
website.
Children’s Privacy
Council will take all reasonable steps to protect the privacy
of children.
Council asks that children under the age of 18 have a parent or guardian
submit personal information on their behalf when required.
Contacting Newcastle City Council Online by e-mail
Newcastle City Council will only record your e-mail address if you
choose to send it a message. It will only be used for the purpose for
which you have provided it and will not be added to any mailing list.
Council will not use your e-mail address for any other purpose, and
will not disclose it without your consent.
Subscribe and Unsubscribe e-mail Service
The Newcastle City Council Online site offers a subscribe and
unsubscribe e-mail service for those people who wish to receive the
Newcastle City Council Online news and other updates via its list-serv
system. When you subscribe to this service your e-mail address and,
as an option, your name is added to a database. This information
is used only to provide the service and will not be used for any
other purpose, and it will not be disclosed without your consent.
Changes to this Statement
Council will occasionally update this privacy statement. When
it is updated Council will revise the “last updated”
date at the top of the statement.
How to Contact Us
If you have any questions please contact us or telephone Councils
Privacy Officer on 4974 2118.
Other information can be obtained from Privacy NSW.
Copyright
Council reserves copyright on its publications.
The content of this site is copyright. Apart from any use permitted
under the Copyright Act 1968, no part of any such content may be
reproduced, modified, adapted or published in any way for any commercial
purposes whatsoever.
Requests and enquiries concerning reproduction and copyright should
be addressed in writing to:
The General Manager
Newcastle City Council
PO Box 489
NEWCASTLE NSW 2300
Other Sites
Newcastle City Council has no control over the content of material
accessible on any site cross-referenced. It accordingly is the responsibility
of the Internet user to make their own decisions about the relevance
or accuracy, currency and reliability of information found on those
sites.
In addition, Newcastle City Council does not necessarily endorse
or support the views, opinions, standards or information expressed
at linked sites. They have been set up as information sources only.
Disclaimer
Newcastle City Council is committed to quality service and makes
every attempt to ensure accuracy, currency and reliability of the
data contained in these documents. However changes in circumstances
after time of publication may impact the quality of this information.
It is the responsibility of the user to make his/her own decisions
about the correctness of information found.
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